Submissive Dog Collar

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers worldwide every day, and we strive to provide you with the highest level of service.

The time frame of an order delivery is divided into two parts:

Processing time + Shipping time

All orders from Naughtyhe will be processed within 1-3 days.

Shipping Time& Shipping Fee:

For United States Mainland customers:
USPS: FREE for orders over $99; otherwise, $9.99 USD. Shipping Time: 6-11 working days.

FEDEX: Cost $39 USD, Shipping Time 3-5 working days.

For the Rest of the United States customers:

Standard Shipping: Cost 10.99 USD, FREE shipping on orders over $99. Shipping Time: 20-30 working days.

If your package is returned to our courier warehouse due to an incorrect address or addressee, we can charge a re-delivery fee of $3.99 to arrange re-delivery.

For Canada customers:
Standard Shipping: Cost $7.99 USD, Free shipping on orders over $79. Shipping Time: 10-15 working days.
FEDEX: Cost $36 USD, Shipping Time 3-7 working days.

For France, Germany, Netherlands, Austria, Denmark, Poland, Sweden, Thailand, Bulgaria, Italy, Lithuania, Portugal, Spain, United Kingdom customers:
Standard Shipping: Cost $7.99 USD, Free shipping on orders over $79. Shipping Time 6-12 working days.
FEDEX: Cost $28 USD, Shipping Time 5-8 working days.

For Australia customers:
Standard Shipping: Cost $7.99 USD, Free shipping on orders over $79. Shipping Time: 8-14 working days.
FEDEX: Cost $45 USD, Shipping Time 6-8 working days.

For New Zealand customers:
Standard Shipping: Cost $7.99 USD, Free shipping on orders over $79. Shipping Time 8-14 working days.
FEDEX: Cost USD 45, Shipping Time 4-6 working days.

For Finland customers:
Standard Shipping: Cost $7.99 USD, Free shipping on orders over $79. Shipping Time: 10-20 working days.
FEDEX: Cost $30 USD, Shipping Time 4-7 working days.

For Mexico customers:
Standard Shipping: Cost $11.99 USD, Free shipping on orders over $79. Shipping Time: 7-12 working days.
FEDEX: Cost $30 USD, Shipping Time 5-8 working days.

For Japan, Malaysia, Singapore customers:
Standard Shipping: Cost $7.99 USD, Free shipping on orders over $79. Shipping Time 10-20 working days.
FEDEX: Cost $23 USD, Shipping Time 3-7 working days.

For Indonesia customers:
Standard Shipping: Cost $7.99 USD, Free shipping on orders over $79. Shipping Time: 10-20 working days.
FEDEX: Cost $25 USD, Shipping Time 4-7 working days.

For Andorra, Belgium, Luxembourg, Hungary, Ireland, Switzerland, Norway, Czechia, Romania, Croatia, Estonia, Latvia, Slovakia, and Slovenia customers:
Standard Shipping: Cost $7.99 USD, Free shipping on orders over $79. Shipping Time 7-12 working days.
FEDEX: Cost $29 USD, Shipping Time 5-8 working days.

For Greece customers:
Standard Shipping: Cost $7.99 USD, Free shipping on orders over $79. Shipping Time: 10-20 working days.
FEDEX: Cost $36 USD, Shipping Time 5-8 working days.

For Oman, Yemen, Türkiye, Algeria, Libya, Sudan and Tunisia customers:
Standard Shipping: Cost $10 USD, Free shipping on orders over $79. Shipping Time: 10-15 working days.

For Israel, Qatar, Kuwait, Bahrain, Iraq, Jordan, Lebanon, Palestine, Cyprus, Cuba, United Arab Emirates, Saudi Arabia customers:

FEDEX: Cost $30 USD, Shipping Time 10 working days.

Rest of World:
Standard Shipping: Free shipping on orders over $79.00; otherwise, $15.99 USD. Shipping Time 20-30 working days.

Many factors can affect transportation time. We make every effort to ship your product out as soon as possible within the time frame that is listed on each product page.

Shipping times are estimates quoted by our courier companies, so Naughtyhe cannot be liable or held responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please be assured that Naughtyhe will do our best to limit any inconveniences that may arise.

*Please note that the above time frame doesn't include processing time or account for delays caused by vendors and weather.

Shipping Information
Shipping Address -The shipping address will be taken from the PayPal record (PayPal checkout model). The address can be changed before we ship your orders. However, once we ship your orders, the shipping method or address can't be changed.

1. If there is a problem with your address and that caused the package to return, then you will be charged for the shipping cost if you require a refund.
2. If your package is returned to us because it was unclaimed, undeliverable, rejected, or refused, then we will refund you for the order minus the original shipping fee.

Order Tracking - After your order is shipped, you will receive a shipping notification email.

30-day return on regular price unwashed items free from stains/pet hair.

Personal items such as underwear, swimwear, socks, bodysuits, and adult toys are FINAL SALE for hygienic reasons.

Underwear and other clothing sold at a discount or special price cannot be exchanged or returned.

If you feel your item is damaged or defective, or needs to be returned/exchanged, please contact our customer service first at Info@Naughtyhe.com. Please include pictures and any relevant information, and we will get back to you within 3-5 business days

The policy is valid for 30 days. If 30 days have passed since your purchase, unfortunately, we are unable to offer you a refund or exchange.

Due to the private nature of our products and our strict health policy, we do not accept returns or exchanges on undergarments that have been tried on.

To be eligible for a return, your item must be unused and in the same condition as when you received it; it must also be in the original packaging. It must be stain-free and unwashed to be eligible for return. A 10% restocking fee will be charged on all returnable items. You will be responsible for paying your own return shipping costs. Shipping costs are non-refundable.

Please prepay customs duties (DDP); we do not pay import duties on returned items. If you do not do so, we will not be able to accept any resulting charges, and your package may be returned to you.